Collaboration Tools for Lawyers

It has been Collaboration Week for lawyers. It’s not like the ABA or Congress designated it as such, but that still seems to be the case. The “week” actually started last Friday when Attorney At Work published Tech Tips: Collaborating…

Keeping the Customer Satisfied

Keeping the customer satisfied should be an important of every business today. This includes law firms, even though we refer to our customers as clients. My column in the Oklahoma Bar Journal, Keeping the Customer Satisfied, outlines some ideas to…