3 times responsiveness brought value to my practice

client responsiveness

Despite all the education and experience we attain and apply to generating new business for our practice, there’s an aspect of business development that we frequently overlook – client responsiveness. It’s one of the most important things you can do for your practice. In fact, Clio’s 2017 Legal Trends Report found that “responding quickly to […]

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Age and the Millennial legal consumer: Is it a factor when hiring?

The research interviews I’ve conducted recently with Millennials indicate that more Millennials than older legal consumers care about their lawyer’s age. Since half of Americans dealing with some sort of legal issue are Millennials, it’s important to understand their attitudes and traits they admire most when hiring an attorney.

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